Optimizing Adcetera’s website for clarity, engagement, and conversions.

Live site: Adcetera

The Problem

Adcetera’s website lacked clear service positioning, had a confusing navigation structure, and was difficult to update, leading to missed client opportunities and conversions.

When I joined Adcetera, I noticed the website lacked clear service positioning, making it hard for clients to navigate—evidenced by the sitemap being one of the top 10 most visited pages. Updating content required developers, slowing changes and increasing costs, while hidden content hurt SEO and visibility.

the opportunity?

To improve internal efficiency and empower non-developers to manage content, we have the opportunity to move to Webflow, simplify the website's structure, and better highlight our core services to drive increased engagement and conversions.

Role

Research, UX/UI, Design Strategy

Timeline

Nov 2024 - Dec 2024

Tools used

Figma, Webflow, Jira, Confluence

Snippets of the process

If you want to learn more about the project, feel free to reach out to me to share more!

Clarifying Positioning & Nav

High sitemap traffic revealed navigation issues. Core services were buried, making them hard to find. I proposed categorization options, guiding executives to a streamlined structure that improved usability.

Moving to webflow

Migrating to Webflow empowered non-developers to update content easily, improving agility and SEO through strategy driving the website.

Partner Page Optimization

Partner pages drew high traffic but had high drop-offs. We restructured them to showcase expertise, boost credibility, and improve conversions, aiming to turn traffic into leads.

Key Findings/Moments that impacted the project

When working with external clients, it’s easier to be direct, but internal politics can make it harder to get your point across. That’s why having data to back up every decision is crucial. For example, our sitemap was one of the top 10 most visited pages, and by visually showing how our top services were buried several clicks down, I was able to cut through the internal noise and show executives why this needed attention—despite their initial hesitation, since our previous site took 6 months and a tremendous amount to build.
Adjusting the service structure was a tough task since it required service line leads to consolidate and focus their offerings, which was complicated by personal agendas. To work through this, I conducted some card sorting sessions with numeric constraints on how many items they could place. This helped gather perspectives on the top services, categories and how they should be displayed, allowing us to find a middle ground.

what we wanted our users to understand, feel and do

Understand

We wanted the website to make it clear who Adcetera is and what services we offer—no confusion, just straight to the point.

Feel

We wanted users to feel 'wowed' and impressed of Adcetera’s work, and feel that we're up to date with evolving tech.

Do

Our goal was conversions and validation for users coming from outbound email compaigns.

Deliverable: the Website

We delivered a redesigned website in Webflow with a clearer service structure, easier navigation, and a fully responsive layout. This made it simple for the internal team to update content, improve SEO, and helped boost engagement and conversions.

the case studies

Case studies served as key validators and drove traffic, but lacked consistency. I devised a structured narrative, pitched it to executives, and secured immediate approval.

Mobile responsitivty

Our previous site had several components that weren’t responsive across multiple breakpoints, so ensuring flexibility across all devices became a core focus. By prioritizing this, we created a seamless experience on mobile, tablet, and desktop.

Thanks for reading!

Contact me via email or linkedin to learn more.